Shipping & Delivery

Customer Care

Delivery times vary by concept

find yours below

As advocates for sustainability, Boutique Kaotique has implemented a made-to-order model for our tees and select homeware pieces — ensuring no waste is created and nothing sits unsold.

The BoKa team works around the clock to get your order to you.

Emerging Artists Tees

Organic cotton · Made to order

Made to order

Production Time — 5 to 7 daysYour tee enters production the moment you place your order. Nothing is made in advance — your piece is created exclusively for you.

Delivery — 3 to 5 business daysOnce your tee leaves our studio it's on its way to you, packaged in our compostable corn-resin packaging.

TrackingYou'll receive a dispatch notification with tracking details as soon as your order ships.

Est. total 8–12 business days

Emerging Designers

Limited collections · Ready to ship

Ready to ship

Ships in 1 to 2 business daysEmerging Designer pieces are ready to go. We process and dispatch your order within 2 to 3 business days of purchase.

Delivery — 3 to 8 business daysStandard tracked delivery from our London base to your door.

TrackingA dispatch notification with full tracking details is sent as soon as your order is on its way.

Est. total 3 – 8 business days

The Home Edit

Vintage & made-to-order homewares

Depends on product type

Made to order — 8 to 12 business daysPieces crafted after purchase follow the same timeline as our tees: 5–7 days production, then 3–5 days delivery. Each listing clearly states if it is made to order.

Vintage pieces — allow extra timeOur one-of-a-kind vintage finds are held by the artisans and makers we source from around the world. Dispatch times may be slightly longer as pieces travel from their origin. You will be kept informed at every step.

Not sure which yours is?Every product listing clearly states whether it is made to order or vintage. If in doubt, email us before purchasing.

Zero waste from start to finish